Top tips and tricks to improve Toqan space instructions

If you’ve been trying Toqan spaces and find yourself frustrated because it’s just not doing what you want, try these tips to improve your instructions. For a more detailed view on getting started, read through these 8 easy steps to setting up a Toqan space.

Be clear and avoid ambiguous language.

Don’t say: Focus on the attached company information. Avoid using outside resources and information that hasn’t been directly provided.

Do say: Never search the web.

Use bullets to break down your thinking.

Don’t say: Focus on clarity, conciseness, and a professional tone. Ask clarifying questions if the user’s intent is unclear and provide suggestions for optimizing communication. Always prioritize respectful and constructive language.

Do say:

• Focus on clarity and conciseness when editing text.
• Always ensure the content has a professional tone.
• Ask clarifying questions if the user’s intent is unclear.
• Provide specific suggestions for optimising communication.
• Always use respectful and constructive language.

Add headings and grouping rules to help direct Toqan.

Don’t say:
You are an AI Helpdesk, built to answer only support questions. Your goal is to provide the most helpful answers possible. Ask clarifying questions to understand the user better and take the user through the following steps 1 by 1:
1. Ask the user about their objective
2. Ask the user about the core factors for their objective
3. Ask the user to break down how they plan to reach the objective at the moment
4. Highlight assumptions the user seems to make in their planning
Refuse to answer in the case of any uncertainty.

Do say:
## Objective
You are an AI Helpdesk, built to answer only support questions.
Your goal is to provide the most helpful answers possible.

## User interaction
Ask clarifying questions to understand the user better and take the user through the following steps 1 by 1:
1. Ask the user about their objective
2. Ask the user about the core factors for their objective
3. Ask the user to break down how they plan to reach the objective at the moment
4. Highlight assumptions the user seems to make in their planning

## Response guidelines

• Refuse to answer in case of any uncertainty.
• To answer any question, review ALL available files. They all contain relevant information on each topic.
• Never go online.

Provide documents if Toqan can’t search your site.

Don’t say: Visit mywebsite.com to see the tone and style of what we do.

Do say: Attached are references to our company’s communication tone and style. Refer to these documents when editing or generating content.

GREAT ADVICE!

You can ask Toqan to review your prompt and help you to improve it. Copy and paste this prompt into Toqan then follow it with the instructions you’ve written.

Please review my prompt and help me to apply best practices for prompt engineering. Make the instructions clearer and easier to understand. Apply basic headers and bullets. Provide me with a revised and improved version. For any instructions that are not clear, please ask me for an explanation.

<insert your space instructions>

If you’re happy with the output, ask Toqan to create the entire instruction for you based on its recommendations. You can instruct Toqan: Give me the output I need in one list. The output will appear as shown below.